He Yi: Users who suffered losses during the market flash crash due to CEX reasons, please contact customer service to register.

robot
Abstract generation in progress

On October 11, He Yi, co-founder of CEX, stated in a post, "Due to significant market fluctuations in the past 16 hours and high user traffic, some users experienced issues with their transactions. We sincerely apologize for this. If you have suffered losses due to CEX reasons, please contact customer service to register, and we will review account activities one by one, analyze the situation, and provide corresponding compensation. However, losses caused by market fluctuations and unrealized profits are not covered by compensation." "The reason CEX is CEX is that we never evade problems. When issues arise, we take responsibility—without any excuses or justifications. CEX is committed to serving every user to the best of our ability and properly handling the responsibilities we should bear. Currently, the market is experiencing significant fluctuations, so please be mindful of investment risks."

View Original
This page may contain third-party content, which is provided for information purposes only (not representations/warranties) and should not be considered as an endorsement of its views by Gate, nor as financial or professional advice. See Disclaimer for details.
  • Reward
  • Comment
  • Repost
  • Share
Comment
0/400
No comments
Trade Crypto Anywhere Anytime
qrCode
Scan to download Gate App
Community
English
  • 简体中文
  • English
  • Tiếng Việt
  • 繁體中文
  • Español
  • Русский
  • Français (Afrique)
  • Português (Portugal)
  • Bahasa Indonesia
  • 日本語
  • بالعربية
  • Українська
  • Português (Brasil)