DocuSign: Innovation in Digital Signatures and Financial Growth

DocuSign, leader in smart agreement management, has released its financial results for the second fiscal quarter of 2026, showing strong growth and significant advancements in technology.

Highlighted financial results

• Revenue: $801 million, a year-on-year increase of 9%
• Billing: $818 million, a 13% year-on-year increase
• Non-GAAP operating margin: 30%
• Net retention in dollars: 102%
• International revenue: 29% of the total, growing 13% year-on-year

CEO Allan C. Thygesen commented: “The second quarter results exceeded our expectations. Revenue was $801 million, up 9% from the previous year, and billing was $818 million, up 13%. This quarter represents one of our highest growth quarters in the last two years.”

Advances in Intelligent Agreement Management (IAM)

DocuSign is positioning its IAM technology to achieve a low double-digit percentage of its subscription portfolio by the end of the year. More than 50% of enterprise account representatives have closed at least one IAM deal, with Fortune 1000 clients like Sensata Technologies and T-Mobile adopting advanced contract lifecycle management (CLM) and AI-driven analytics.

Technological Innovations

The company has launched new AI-powered features:

• DocuSign Navigator
• Preparation of agreements
• SCIM user management

These innovations strengthen product differentiation and expand market opportunities for DocuSign.

Operational discipline and cloud migration

• Non-GAAP Gross Margin: Remained at 82%
• Cash position: $1.1 billion, no debt
• Migration to the cloud: Represents a challenge of approximately 100 basis points year-on-year.

The company maintains high profitability despite the challenges of migrating to the cloud, demonstrating the resilience of its business model.

Future Perspectives

For the third fiscal quarter of 2026, DocuSign projects:

• Revenue: Between $804 million and $808 million
• Non-GAAP operating margin: 28% to 29%

For the full fiscal year 2026:

• Revenue: Between $3.189 billion and $3.201 billion
• Billing: Between $3.325 billion and $3.355 billion
• Non-GAAP operating margin: 28.6% to 29.6%

The company expects IAM customers to contribute a low double-digit percentage of the subscription portfolio by the end of the year, and maintains its focus on profitability and capital returns through opportunistic share buybacks.