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Don't remind me again today

I almost broke into a cold sweat today. The OneKey hardware wallet suddenly couldn't connect to the new version of a certain exchange's wallet. My first thought was: Oh no, is the device broken? I was already preparing to drive to the office to get the backup one.



However, on second thought, let's try contacting customer service first. With a mindset of giving it a shot, I reported the issue and, unexpectedly, received a reply in less than three minutes. The boss personally stepped in to help troubleshoot, and it turned out to be a compatibility issue caused by a small bug in the new version. It was resolved on the spot.

The efficiency is truly impressive. When it comes to hardware wallets, security is the top priority, but the speed of customer support is equally important — after all, no one wants their assets stuck in limbo. OneKey really gives peace of mind in this regard, and there's no doubt I'll continue using it.
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MetaNeighborvip
· 11h ago
The boss personally checked in three minutes, and this service attitude is indeed much better than that of some big companies.
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RumbleValidatorvip
· 11h ago
Received a reply within three minutes. This data shows that the operational efficiency is much higher than many projects that claim Decentralization. The compatibility issues are actually the best indicator of a team's system stability level.
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BoredRiceBallvip
· 11h ago
Three minutes to reply? The boss is personally involved, this really means something.
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GraphGuruvip
· 11h ago
The boss is personally involved? This is truly a luxury in the crypto world, most wallet customer service has to wait a week.
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TokenCreatorOPvip
· 11h ago
Reply in three minutes? This service attitude is indeed outstanding, much better than some major exchanges.
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TommyTeachervip
· 12h ago
Wow, a three-minute reply? This reaction speed is indeed amazing, ten times faster than most exchanges.
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