OpenAI’s Frontier To Integrate AI Agents Into Complex Business Workflows For Enterprise Teams

In Brief

OpenAI has launched Frontier, a platform that enables enterprises to deploy and manage AI agents as collaborative “coworkers” across complex business workflows.

OpenAI, the AI research organization and technology company, has announced the launch of OpenAI Frontier, a new platform designed to help enterprises build, deploy, and manage AI agents capable of performing real-world tasks

Frontier equips AI agents with capabilities similar to those required by human workers, including shared context, onboarding, hands-on learning with feedback, and clearly defined permissions and boundaries

The platform aims to enable teams to move beyond isolated applications and integrate AI agents as collaborative coworkers across the organization.

Companies such as HP, Intuit, Oracle, State Farm, Thermo Fisher, and Uber are among the first to adopt Frontier, while other existing customers, including BBVA, Cisco, and T-Mobile, have already piloted the platform to support some of their most complex and high-value AI projects.

Frontier To Enable Enterprise AI Agents As Collaborative ‘Coworkers’ Across Complex Workflows

The platform is designed to help enterprises deploy and manage AI agents across complex business environments. Many companies are currently grappling with fragmented systems and governance spread across clouds, data platforms, and applications, a challenge that AI has made more apparent. Individual AI agents are often isolated, lacking the context needed to perform effectively, which can increase complexity rather than reduce it. Frontier aims to bridge this gap by providing a unified approach that enables AI agents to operate as collaborative “AI coworkers” across the enterprise.

The platform is built to give agents capabilities similar to human employees, including shared context, onboarding, feedback-driven learning, and clearly defined permissions. Frontier integrates with existing systems without requiring replatforming, allowing AI coworkers to access corporate data, applications, and workflows wherever work occurs. This enables agents to understand how tasks are performed, reason over data, and complete complex activities such as running code, managing files, and using tools, while retaining memories from past interactions to improve performance over time.

Frontier also incorporates enterprise-grade identity, permissions, and boundaries, ensuring that AI agents operate safely within regulated and sensitive environments. Continuous evaluation and optimization allow AI coworkers to improve the quality of their work over time, moving beyond experimental deployments to become reliable contributors.

OpenAI is pairing Frontier with Forward Deployed Engineers (FDEs) who collaborate directly with enterprise teams to develop best practices for building and running AI agents. The feedback loop between deployment and research also informs model improvements, helping the technology evolve alongside business needs. Frontier is built on open standards, enabling third-party applications and AI-native partners to integrate seamlessly, access shared business context, and support real-world workflows without lengthy integration cycles.

A limited rollout of Frontier is already underway, with broader availability planned in the coming months. Early partners include companies such as Abridge, Clay, Ambience, Decagon, Harvey, and Sierra, who are working closely with OpenAI to refine solutions and deployment strategies. Frontier is intended to help organizations transform AI from isolated experiments into a strategic advantage, accelerating the adoption of AI across enterprise operations.