Ledger Faces New Security Incident Following Payment Processor Breach

The hardware wallet provider Ledger has been impacted by a fresh security incident stemming from its payment processor partner Global-e. According to reports from PANews on January 5th, security researcher ZachXBT discovered that customer information including names and contact details were compromised due to vulnerabilities in Global-e’s infrastructure.

Global-e disclosed the situation through email communications sent to affected users, confirming that unauthorized access occurred within their cloud environment. The company stated: “Unusual activity was detected in Global-e’s cloud infrastructure. While immediate containment and system hardening measures were deployed, our investigation has established that select Ledger customers’ personal information was exposed without authorization.”

The Breach Scope and Ongoing Investigation

The compromised data encompasses personal identifiers and communication information belonging to Ledger’s user base. Global-e emphasized that the incident remains subject to ongoing forensic analysis and remediation efforts. The payment service provider’s disclosure came after ZachXBT’s independent investigation confirmed the data exposure, highlighting the interconnected security risks when payment processors handle customer information on behalf of their merchant partners.

Implications for Ledger Users

This incident marks another layer of complexity in Ledger’s security landscape, demonstrating that risks can originate not just from the hardware wallet provider itself, but also from third-party payment infrastructure. Users holding assets through Ledger should remain vigilant regarding unsolicited communications, as the exposed contact information could potentially be leveraged for phishing campaigns or social engineering attacks targeting the cryptocurrency ecosystem.