What happens to your account when the bank is under maintenance?

Many people are wondering what it means when the maintenance source of funds is ongoing and whether they can access their accounts during this time. This is a reasonable question because system maintenance by banks is increasingly becoming normal, especially as financial institutions continuously upgrade security and technology. So, what really happens to your money when the bank is undergoing maintenance?

Your funds are still safe, but transactions are limited

The important thing to understand is that your account and the funds within it are completely secure. However, when the bank performs system maintenance, most transaction services will be temporarily suspended or restricted. This affects activities such as:

• ATM withdrawals
• Interbank transfers
• Mobile app payments
• In-branch transactions

In some special cases, the bank may still allow direct withdrawals at the counter, but only during specific hours and under conditions announced by bank staff.

What does it mean when the source of funds is under maintenance?

When the bank is under maintenance, your funds are actually stored securely within the system. The maintenance process is to upgrade, repair, or protect the technological infrastructure. The money is still there, but you temporarily cannot access or transfer it through electronic channels. Once maintenance is complete, everything will return to normal.

How to prepare to avoid inconvenience

To ensure everything runs smoothly:

• Update maintenance schedules: Keep track of notifications from the bank about expected maintenance times. Most banks announce at least 1-2 weeks in advance.
• Withdraw cash beforehand: If you know you will need cash during that period, withdraw it before maintenance begins.
• Use other online services: If it’s not urgent, you can switch to another bank to perform necessary transactions.
• Contact the bank: If you encounter any issues, call the bank’s customer support number for detailed assistance.

Understanding the bank maintenance process will help you plan better and avoid unexpected situations with your finances.